How It Works

Step One:


Whether you are looking for a bespoke design based on an idea you have had, a unique piece with no idea what it could look like. Or perhaps you have seen something online that you can't find for sale anywhere. The beginning step is simple. 


Just send me an email with all the information you have, no matter how little. This could include, rough or exact dimensions, image refrences or even a sketch you may have done. It also often helps to send your rough budget if you have one. That way I will be able to tell you what I can achieve for that amount.


Step Two:


From here I will produce one or two 3D designs of your piece and send these back for your approval. At this stage you can tell me if you want any changes made to the design and I will go back to the drawing board until you are happy. This is your piece and I want it to be exactly what you want.


Step Three:


Once you have approved the design I will create an itemised quote for you. If you are happy with this quote we will move forward.


Step Four:


Once the price is agreed, I will send you an invoice for 50% upfront. This covers the materials I will have to purchase and keeps the lights on while I hand craft your beautiful piece of furniture.


Step Five:


The item will be delivered to you on a date arranged between us. At this stage I will send you the invoice for the balance.


Step Six:


Enjoy your hand made, custom designed furniture!



Everything I make is built to be heirloom furniture so should stand the test of time. To help with this I will give you some information on how to best maintain the finish over time so that you, your Children, your Grand Children and maybe even your Great Grand Children can enjoy it for years to come.

All queries:


J. R. Tolson Furnishings
Newcastle upon Tyne



Contact us directly via our online form.

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